Privacy Policy

This Privacy Policy describes how Elevate Lifestyle ("we", "us", or "our") collects, uses, and discloses information when you use our website and services related to wellness and lifestyle coaching, including personalized fitness plans, nutrition guidance, mindfulness and mental wellness support, group fitness classes, corporate wellness programs, and healthy meal planning workshops.

Information We Collect

We collect information to provide and improve our service to you.

Personal Data:

While using our site or services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Name
• Email address (though we avoid mentioning specific email addresses)
• Phone number (though we avoid mentioning specific phone numbers)
• Address (though we avoid mentioning specific addresses in placeholders)
• Health and wellness information relevant to the services you request (e.g., fitness goals, dietary preferences, health conditions)
• Payment information

Usage Data:

We may also collect information on how our site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

How We Collect Information

We collect information in several ways:

• Directly from you when you provide it to us, such as when you sign up for a service, complete a form, or communicate with us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

Lawful Basis and Use of Information

We use the collected data for various purposes based on different legal bases:

• To provide and maintain our service: This includes delivering personalized fitness plans, nutrition guidance, etc., as per a contract with you.
• To manage your account: To manage your registration as a user of the service.
• To provide you with information: To send you information, updates, and relevant communications about our services. This is based on your consent or our legitimate interest in keeping you informed about services you use or may be interested in.
• To attend to your requests: To attend and manage your requests to us. This is based on our contract with you or our legitimate interest in responding to inquiries.
• For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our service users is among the assets transferred. This is based on our legitimate interest in corporate transactions.
• For other purposes: We may use your information for other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, marketing and your experience. This is based on our legitimate interest in improving our services.
• To comply with legal obligations: We may process your data where required by law.

Disclosure of Information

We may share your personal information in the following situations:

• With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our service, to process payments, or to contact you.
• For Legal Reasons: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
• To Protect Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in legal proceedings in which we are involved.

Security of Your Information

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Your Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: Where the processing of your personal data is based on consent, you have the right to withdraw this consent at any time.

To exercise any of these rights, please contact us using the physical address provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our site and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us:

Elevate Lifestyle
1700 South Lamar Boulevard, Suite 250
Austin, Texas, 78704
US